Your delivery problem isn't your people
Every agency has a version of this story.
Every agency has a version of this story.
Most founders know, somewhere, that something needs to change.
Two-thirds of agencies say they're delivering faster because of AI. Only 15% say they're more profitable.
Most agencies have project plans. Tasks are listed, timelines are mapped, people are assigned. On paper, it all holds together.
In a fixed fee agency, agreeing a price without understanding the work is a gamble. You might hit deadlines and keep clients happy, but that doesn't mean revenue will match expectations...or that projects will actually be profitable.
There's a particular kind of agency problem that doesn't look like a problem at all.
There's a moment early in the year when growth targets start landing on your desk, and suddenly, everything feels harder work.
There's a strange shift that happens around the 12–15 person mark.
Every few months, a new wave of AI tools hits the market - faster, smarter, cheaper.
There's a moment in many growing agencies when the numbers look good but the work doesn't feel good.